# Installation

* In Norbit Chat, navigate to Settings > Business Messages > Synchronization.
* In the "Client token" field, enter a random string and save the changes.
* Open the Business Communications Console by visiting [https://business-communications.cloud.google.com](https://business-communications.cloud.google.com/) and sign in using your Business Messages Google account.
* Click on "Partner account settings" at the top of the page.
* Configure the Webhook by entering the Webhook URL and the Client token you copied earlier from Norbit Chat > Settings > Business Messages > Synchronization. Save the changes.
* Go back to the Business Communications Console ([https://business-communications.cloud.google.com](https://business-communications.cloud.google.com/)) and open your partner account.
* From the left menu, select "Service account" and create a new key. Download the key and open it with a text editor like Notepad.
* Copy the values of "private\_key" and "client\_email" from the downloaded key file.
* Paste the copied values into the corresponding fields in Norbit Chat > Settings > Business Messages > Synchronization.
* To test your agent, visit <https://business-communications.cloud.google.com/console>, click on your brand to enter the brand Overview area.
* Under "Agent information," find "Agent test URLs" and click on the button suitable for your mobile device. Open the link from your mobile device to test the agent.
* To create a live agent for a real location on Google Maps, go to your partner account in the Business Communications Console.
* Create a new agent and add Google Maps locations by selecting "Locations" from the left menu.
* Complete all the required information prompts for the agent.
* Finally, verify and launch the agent by selecting "Verify" and then "Launch" from the left menu.
