# More information

* Norbit Chat rich messages are automatically converted to Viber rich messages when possible, otherwise they are removed from the message.
* Viber conversations and messages are compatible with routing and queueing systems, ensuring seamless handling and organization.
* Dialogflow integration is supported, including the following features: Human takeover, Norbit Chat rich messages, language detection, and chatbot language switcher.
* Follow-up messages are supported, with the delay setting ignored to ensure instant message delivery.
* Offline messages are supported, although the timetable information is not included in the message.

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