# Installation

* Get the domain from the URL of your Zendesk admin area, copy the first part of the URL: <https://domain.zendesk.com/>. For example, the domain of <https://norbit.chat/agent/get-started/ticketing-system/ticketing-intro> is Norbit Chat.
* Get the API key from Left menu > Admin > Channels > API > Settings. Click Add API token.&#x20;
* The email is your Zendesk account email.

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