Documents
  • 👋Welcome to Norbit.chat
  • Overview
    • 💡Installation
  • CONVERSATIONS
    • Manage Conversations
    • Text Editor and Automated Messages Features
    • Rich Messages
  • USERS
    • Manage Users
    • Manage Agents
    • Registration Form
    • Information
  • SETTINGS
    • Office Hours
    • Knowledge Base Articles
    • Language and Translations
    • Departments
    • Queue
    • Routing
    • Manual routing
    • Email piping
    • Direct messages
    • Newsletter
  • dialoglow
    • Synchronization
    • Get Project ID
    • Chatbot Creation
    • Automatic Translation
    • Human Takeover
    • Smart Reply
    • OpenAI
    • Google search
    • Optimal configuration for the chatbot
    • Information
  • Whatsapp
    • Installation
    • Fallback messages
    • More information
  • Messenger
    • Installation
    • Instagram
    • More information
  • TWITTER
    • Installation
    • More information
  • Telegram
    • Installation
    • More information
  • Google Business Messages
    • Installation
    • More information
  • VIBER
    • Installation
    • More information
  • LINE
    • Installation
    • More information
  • WECHAT
    • Installation
    • More information
  • ZENDESK
    • Installation
    • More information
  • SLACK
    • Synchronization
    • Information
Powered by GitBook
On this page
  1. LINE

More information

  • You have a 7-day window to reply to the end user's message sent via WhatsApp.

  • Stickers are currently not supported in the messaging system.

  • Norbit Chat rich messages are automatically converted to LINE rich messages when possible. If conversion is not possible, these messages will be removed from the conversation.

  • LINE conversations and messages are compatible with routing and queuing systems.

  • Dialogflow is fully supported, including features such as Human takeover, Norbit Chat rich messages, language detection, and chatbot language switcher.

  • Follow-up messages are supported and sent instantly. The delay setting for follow-up messages is ignored.

  • Offline messages are supported, but the timetable information is not included in the message.

PreviousInstallationNextInstallation

Last updated 1 year ago