Language and Translations

Norbit Chat is fully multilingual and provides powerful features to detect the user's language on the fly.

Edit translations

To edit the languages of both chat and admin, go to Settings > Translations. Some settings, such as e-mail contents, are directly translatable and therefore do not need to be translated here.

Chat language

Norbit Chat is already translated into 41 languages.

• Go to Settings > Chat and check the Translate automatically option. This feature will automatically use the chat language of the user's browser.

Admin language

To translate the admin area follow the steps below:

• Translate the texts in your language from the Settings > Translations.

To set the admin area language.

• Activate the option Settings > Admin > Automatically translate admin area. This feature automatically translate the admin area to match the agent profile language or the agent browser language.

Translate custom contents

You can translate almost any custom content: rich messages, titles, descriptions, automatic messages, chat header, and more. To add translations, select the language you want and click the New translation button.