Documents
  • 👋Welcome to Norbit.chat
  • Overview
    • 💡Installation
  • CONVERSATIONS
    • Manage Conversations
    • Text Editor and Automated Messages Features
    • Rich Messages
  • USERS
    • Manage Users
    • Manage Agents
    • Registration Form
    • Information
  • SETTINGS
    • Office Hours
    • Knowledge Base Articles
    • Language and Translations
    • Departments
    • Queue
    • Routing
    • Manual routing
    • Email piping
    • Direct messages
    • Newsletter
  • dialoglow
    • Synchronization
    • Get Project ID
    • Chatbot Creation
    • Automatic Translation
    • Human Takeover
    • Smart Reply
    • OpenAI
    • Google search
    • Optimal configuration for the chatbot
    • Information
  • Whatsapp
    • Installation
    • Fallback messages
    • More information
  • Messenger
    • Installation
    • Instagram
    • More information
  • TWITTER
    • Installation
    • More information
  • Telegram
    • Installation
    • More information
  • Google Business Messages
    • Installation
    • More information
  • VIBER
    • Installation
    • More information
  • LINE
    • Installation
    • More information
  • WECHAT
    • Installation
    • More information
  • ZENDESK
    • Installation
    • More information
  • SLACK
    • Synchronization
    • Information
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  1. Messenger

Instagram

To connect your Instagram account to both your Facebook page and Norbit Chat, please follow these steps:

  • Access the Settings area of your Facebook Page by clicking on "Settings" in the top-right corner.

  • Navigate to "Linked accounts" and select "Instagram" from the options.

  • Click on "Connect account" and follow the setup instructions provided.

  • Next, go to your Facebook Page's messages section and click on the option to access Business.Facebook.

  • Within the Instagram section, activate your account to begin receiving messages.

  • Finally, send a test message from your Instagram account to the previously linked account to ensure the connection is working properly.

By completing these steps, you will have successfully linked your Instagram account to both your Facebook page and Norbit Chat..

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Last updated 1 year ago