Synchronization
Last updated
Last updated
Go to app.slack.com and create a new workspace.
Navigate to Norbit Chat > Slack within the app and click on the "Synchronization" option.
Follow the provided steps to complete the synchronization process and select your desired channel.
Copy the following details from your Slack workspace: Workspace, Bot Access Token, User Access Token, and Channel ID.
Paste the copied details into the corresponding fields within Norbit Chat > Slack settings.
To archive a channel in Slack, follow these steps:
Open the Slack channel you want to archive.
On the top right click the gear icon and select Additional options.
Click the info icon in the top right area of the screen, then click the More icon, and then click Additional options.... Click Archive this channel.
Get the department IDs from Settings > Miscellaneous > departments.
Get the channel IDs by clicking the button Get channel IDs.
The setting Settings > Slack > User fields allows you to choose which user details to include in the message sent to the main channel when a new user sends the first message. You can include the slug of your custom user details or the following slugs: browser, browser_language, location, email, user_type, token, creation_time, country_code, current_url, os, city, address, postal_code, phone, birthdate, company, timezone, website. Default: email, browser, browser_language, location.
