Documents
  • 👋Welcome to Norbit.chat
  • Overview
    • 💡Installation
  • CONVERSATIONS
    • Manage Conversations
    • Text Editor and Automated Messages Features
    • Rich Messages
  • USERS
    • Manage Users
    • Manage Agents
    • Registration Form
    • Information
  • SETTINGS
    • Office Hours
    • Knowledge Base Articles
    • Language and Translations
    • Departments
    • Queue
    • Routing
    • Manual routing
    • Email piping
    • Direct messages
    • Newsletter
  • dialoglow
    • Synchronization
    • Get Project ID
    • Chatbot Creation
    • Automatic Translation
    • Human Takeover
    • Smart Reply
    • OpenAI
    • Google search
    • Optimal configuration for the chatbot
    • Information
  • Whatsapp
    • Installation
    • Fallback messages
    • More information
  • Messenger
    • Installation
    • Instagram
    • More information
  • TWITTER
    • Installation
    • More information
  • Telegram
    • Installation
    • More information
  • Google Business Messages
    • Installation
    • More information
  • VIBER
    • Installation
    • More information
  • LINE
    • Installation
    • More information
  • WECHAT
    • Installation
    • More information
  • ZENDESK
    • Installation
    • More information
  • SLACK
    • Synchronization
    • Information
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  1. Telegram

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Last updated 1 year ago

Norbit Chat rich messages are automatically converted to Telegram rich messages whenever possible. Otherwise, they are removed from the message.

Telegram conversations and messages are compatible with routing and queuing.

Dialogflow integration is supported, including features such as human takeover, Norbit Chat rich messages, language detection, and chatbot language switcher.

Follow-up messages are supported, and they are sent instantly. The delay setting is ignored.

Offline messages are supported, but the timetable feature is not sent.

You can verify the webhook status by visiting <your_bot_token>/getWebhookInfo. Replace <your_bot_token> with your actual token.

https://api.telegram.org/bot