More information

• Norbit Chat rich messages are automatically converted to Viber rich messages when possible, otherwise they are removed from the message.

• Viber conversations and messages are compatible with routing and queueing systems, ensuring seamless handling and organization.

• Dialogflow integration is supported, including the following features: Human takeover, Norbit Chat rich messages, language detection, and chatbot language switcher.

• Follow-up messages are supported, with the delay setting ignored to ensure instant message delivery.

• Offline messages are supported, although the timetable information is not included in the message.